It is an honour for the management team and employees alike to receive the following industry awards. The entire team at National Safety Group would like to thank its clients, candidates and suppliers for their nominations & support in assisting National Safety Group to become the leader in this specialist area of recruitment.

NATIONAL SAFETY GROUP SCORES 99.79% FOR CUSTOMER SATISFACTION

The judging process for the 2008 Australian Achiever Awards for Victoria's Employment, Training & Consultancy Services category was completed on 2nd May.             

National Safety Group scored a highly recommended 99.79%. Now into its eleventh year, the Australian Achiever Awards are an independent, unbiased award system based on assessment ratings from a business' own cutomers - an indication of a well run business where satisfied customers are a sign that a business is healthy, worthy of praise and increased custom.

The award system focuses on seven criteria, each scored seperately, namely:

• Time Related Service
• Addressing Client Needs
• Care and Attention
• Value
• Attitude
• Communication
• Overall Perception

The criteria are rated individually in percentage terms and the final score is an amalgam of these. Anything above 80% overall is regarded as exceptional and reflects outstanding customer service. A complete list of all businesses who have achieved over the last five years can be viewed at http://www.achiever.com.au/

Some of the comments Australian Achiever received from National Safety Group clients are:

"I find National Safety Group to be very punctual and they do what they say they will do. They send me very high quality candidates and if, for some reason I don't need to use a candidate, they are very accommodating and understanding. Their telephone manner is excellent, they meet timeframes, sometimes earlier than expected, and their communication is fantastic. They are very reliable, competent and professional. Mathew and Dwayne, in particular, are very warm, friendly and eager to help."

"I came across National Safety Group on the web and was very impressed with them. Dwayne was very interested in my business and how they could help me. They took the time to get to know my business and listened to my wants and needs and they sent me some brilliant candidates. They followed up after the placements and their customer service was excellent. the staff are all friendly and relate well to you and the working relationship between us has been very good."

"Their level of service and delivery to my needs is unsurpassed by any company I have ever used for this type of business. They are very pleasant, with courteous service and way above other similar organisations in delivery times and expectations.."       

NATIONAL SAFETY GROUP SCORES 99.15% FOR CUSTOMER SATISFACTION

The judging process for the 2007 Australian Achiever Awards for Victoria's Employment, Training  & Consultancy Services category was completed on 4th May.

National Safety Group scored a highly recommended 99.15%. Now into a tenth year, the Australian Achiever Awards are an independent, unbiased award system based on assessment ratings from a business' own customers - an indication of a well run business where satisfied customers are a sign that a business is healthy, worthy of praise and increased custom.

The award system focuses on seven criteria, each scored seperately, namely:

• Time Related Service
• Addressing Client Needs
• Care and Attention
• Value
• Attitude
• Communication
• Overall Perception

The criteria are rated individually in percentage terms and the final score is an amalgam of these. Anything above 80% overall is regarded as exceptional and reflects outstanding customer service. A complete list of all businesses who have achieved over the last five years can be viewed at http://www.achiever.com.au/

Some of the comments Australian Achiever received from National Safety Group clients are:

"They are very professional and their phone manner is absolutely impeccable. If any problems do arise they are dealt with promptly without me having to follow up. I would not deal with any one else."

"They are always professional, prompt and attentive. They are very customer focused and often exceed the level of service I would anticipate. I am always kept well informed of what is going on within the industry."

"They really have the ability to listen to my needs so they are able to deliver exactly what is required. I also find their attention to detai is excellent."

NATIONAL SAFETY GROUP IN MELBOURNE TREATS CLIENTS THE BEST IN VICTORIA

National Safety Group in Melbourne has won the 2006 Australian Achiever Award for Victorias's Employment, Training & Consultancy category. 

Now in their ninth year, the Australian Achiever Awards are an independent, unbiased award system based on assessment ratings from companies' own clients - and are therefore an indication of a well run, healthy business, worthy of patronage.

The award system focuses on seven criteria, namely:

• Time Related Service
• Addressing Client Needs
• Care and Attention
• Value
• Attitude
• Communication and Overall Perception

The criteria are rated individually in percentage terms and the final score is an amalgam of these. Anything above 80% overall is regarded as exceptional and reflects outstanding customer service. A list of 3500 businesses who have achieved this standard can be viewed at http://www.achiever.com.au/

National Safety Group achieved a 99.68% overall score for Customer Service and Relations, topping all other Victorian Employment, Training & Consultancy Service businesses. The 2006 Australian Achiever Award proves National Safety Group delivers on the promise of customer satisfaction.

National safety Group was founded in 2004 with the purpose of offering clients a diverse range of industries WorkCover and OH&S recruitment, training and auditing services.

Lead by Managing Director, Duane Tonkin, National Safety Group's consultants possess a wealth of experience in the areas of recruitment, risk management, occupational health and safety, WorkCover, training and auditing. Each consultant is capable of providing clients with dedication coupled with practical solutions for their specific needs. The team at National Safety Group is passionate about their work and being part of an organisation that is considered as one of Australia's leaders in the industry. Duane says "As specialists we are driven by a passion to ensure our activities "add value" and make a difference to the success of our clients business."

National Safety Group has a national presence with offices in Melbourne, Sydney, Perth, Brisbane and Adelaide - covering metropolitan and regional locations within these states.

Some of the comments Australian Achiever received from national Safety Group clients were:

"This is a very prompt, friendly, professional group, they have excellent time management skills. The staff are fantastic - they are polite, very knowledgeable and understand and meet my timeframes."

"They are very professional, reliable and they provide an outstanding service. They are experienced and skilled in recruiting for professional work. They are proficient in all areas and really know their product well and have great industry knowledge."

"The staff are very professional, innovative and forward thinking. They have great product knowledge and great customer skills and always present well presented."